Need help with identifying causes of RT-AX55 crashing

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Zetto

Regular Contributor
Just discovered in the log that my brand new spanking router crashed, possibly twice. I can't understand why since the previous events in both cases is just a regular wlceventd. Firmware is the latest available on the website (from Feb 1, 2021). Any pointers would be appreciated as I'm afraid that the router is a lemon. Logs are attached, a few days apart, both apparently show the router rebooting on its own as I didn't do it, and one is a self-identified as a crashlog without an clearly identifiable cause.
 

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Dinodogacw3426

New Around Here
Just discovered in the log that my brand new spanking router crashed, possibly twice. I
Just discovered in the log that my brand new spanking router crashed, possibly twice. I can't understand why since the previous events in both cases is just a regular wlceventd. Firmware is the latest available on the website (from Feb 1, 2021). Any pointers would be appreciated as I'm afraid that the router is a lemon. Logs are attached, a few days apart, both apparently show the router rebooting on its own as I didn't do it, and one is a self-identified as a crashlog without an clearly identifiable cause.

can't understand why since the previous events in both cases is just a regular wlceventd. Firmware is the latest available on the website (from Feb 1, 2021). Any pointers would be appreciated as I'm afraid that the router is a lemon. Logs are attached, a few days apart, both apparently show the router rebooting on its own as I didn't do it, and one is a self-identified as a crashlog without an clearly identifiable cause.

Do you connect a switch or USB disk to the router? if you have, can you swap them out or disable them to see if this will help?

I also suggest you flash your firmware to Merlin, it is better than the ASUS version.
 

Zetto

Regular Contributor
Do you connect a switch or USB disk to the router? if you have, can you swap them out or disable them to see if this will help?

I also suggest you flash your firmware to Merlin, it is better than the ASUS version.
No usb ports (I actually never use them lol even on routers that had them) and no merlin support :)
 

OzarkEdge

Part of the Furniture
Just discovered in the log that my brand new spanking router crashed, possibly twice. I can't understand why since the previous events in both cases is just a regular wlceventd. Firmware is the latest available on the website (from Feb 1, 2021). Any pointers would be appreciated as I'm afraid that the router is a lemon. Logs are attached, a few days apart, both apparently show the router rebooting on its own as I didn't do it, and one is a self-identified as a crashlog without an clearly identifiable cause.

Did you reset the firmware before configuring it?

OE
 

OzarkEdge

Part of the Furniture
of course, used Asus instructions.

Install the latest firmware 3.0.0.4.386.42350, reset it (webUI Restore w/Initialize), configure it minimally from scratch, and let it run for awhile before adding to it.

OE
 

Zetto

Regular Contributor
Install the latest firmware 3.0.0.4.386.42350, reset it (webUI Restore w/Initialize), configure it minimally from scratch, and let it run for awhile before adding to it.

OE
Hmm, the router hasn't seen the update yet for some reason. Thanks for hint. I checked the website yesterday and haven't seen it there either.
 

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