RT-AC68U and ProtonVPN

[EricBD]

Hello,

I use a RT-AC68U and few days ago i buy ProtonVPN.
All is running correctly except when i wants to acces to local address (192.168.1.x)
I send a message to suppport and they told me :

While using our native application, all devices that are under network range of:

172.16.0.0 - 172.31.255.255
192.168.0.1 - 255.255.0.0
10.0.0.0 - 255.0.0.0

Can be accessed within your local network.
Otherwise, it might be that your firewall is not properly configured. If that is the case, then please change your Firewall settings while being connected from Public/Unidentified to Home/Work network.

I don't know which parameters to add or change in my router.
Can you help me ?

 

[ColinTaylor]

What firmware version are you using?

Is ProtonVPN running on your router or on your PC?

 

[EricBD]

What firmware version are you using?
Is ProtonVPN running on your router or on your PC?

I have the last firmware version 384.9
I run ProtonVPN on my PC, but i am interested to run it on my router after.

 

[ColinTaylor]

How are you accessing the other devices on your LAN? By name or IP address?

Can you ping their IP addresses?

 

[EricBD]

By IP address.
Without ProtonVPN all is OK.
But i don't know if it is really a local address, it is the access to the box
When i enter the name, he search for a 212.xxx.xxx address and he does not arrive to reach it.

 

[ColinTaylor]

By IP address.
Without ProtonVPN all is OK.
But i don't know if it is really a local address, it is the access to the box
When i enter the name, he search for a 212.xxx.xxx address and he does not arrive to reach it.

212.x.x.x is not a local address, so that won't work.

You said "When i enter the name". So are you entering a name or an IP address? What command are you using?

 

[EricBD]

Sorry, but your messages help me to more investigate.
For me that was local because the box is here at one meter.
I access using the browser and the URL.
The ping give me an IP address 212.xxx.xxx who is not a local address.
Then the problem is elsewhere.