Need help troubleshooting - problem started out of nowhere

JTnola

Regular Contributor
Hi I’m hoping someone can point me in the right direction—I’m not sure what happened.

I’ve been running Merlin 386.9 on my RT-AC86U since very shortly after the final version was released — my most stable experience in a long time!! No freezing. No lock files. No nothing. (Additionally, I run diversion standard, SkyNet, & scMerlin — all were up to date as of a few days ago. I use SomeWhereOverTheRainBow’s custom blocking list on SkyNet.) I also run VPN client on the router, that starts when the router boots up. And quad9 DNS-over-TLS.

I haven’t made any changes to my settings since before updating to 386.9

there was an auto-reboot this morning. But everything was still running fine for a little while after it came back up.

I was sitting around this morning watching TV on my Apple TV and surfing the web on my iOS device, when all of a sudden there was no internet connection through the router. (I later checked the modem itself—connection is still all good there, as well as the Ethernet port/cable coming from the modem.) I was still connected by WiFi, so I logged into the web gui and rebooted the modem from there … stupidly, I did not bother ti check out the log first. After restarting the router, my phone could still *technically* connect to the WiFi … but I can’t ping the router or any devices on the network. And there’s no internet connection. And I can’t get the web gui to load, nor connect by SSH. (I even resorted to trying the asus app, but it couldn’t connect.) I hard rebooted. I let it sit unplugged for a while. I tried booting it without the flash drive plugged in. I tried restarting the modem and power cycling the modem, too.


Any clues as to what might be wrong? Or how I can log on to the router, SSH or Web gui etc. while the router is seemingly not getting internet (/is stuck in this odd state)?

I have a fresh copy of my settings saved, keyed to this firmware … just hoping to avoid a factory reset. (Just did a full factory reset in early December. Things were solid then, and only MORE SOLID STILL ever since the move up to 386.9)
 
Last edited:

heysoundude

Part of the Furniture
I've crossed my fingers your machine didn't decide it was done working...

you reboot the router daily? Is that a requirement, or just a best practices thing for you?
I'd just use the scheduler to turn wifi off while I'm sleeping...but everybody needs different things.
 

JTnola

Regular Contributor
I've crossed my fingers your machine didn't decide it was done working...

you reboot the router daily? Is that a requirement, or just a best practices thing for you?
I'd just use the scheduler to turn wifi off while I'm sleeping...but everybody needs different things.
I reboot twice weekly. I used to do once weekly, then things got a little lock-up happy on one of the recent past firmware versions, so I upped it to twice a week. but this new fw version was basically my most stable ever. So I guess I could’ve lowered it back to once a week? Just a best practices thing for me.

yeah I was trying to lookup how to tell if something was dead hardware-wise …
 

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