Unable to access USB 3.0 connected HDD with AX88U on PC

[ppat]

Hello folks,

Setup: AX88U - Firmware Version: 386.2_2
My setup configuration consists of a ISP router+modem connected to it I have my AX88U. I attached my external hard drive to the USB 3.0 port on the router and also turned on the media server.

Issue: Unable to access the hard drive on PC

BUT,
I am able to access the media server on my TV and my PC as follows

Settings:

Enable NFSD	No
Enable legacy (NFS V2) support	Yes

USB Application - FTP Share

​ Enable FTP Off Enable WAN access Off Allow anonymous login Off Enable TLS support Yes Maximum number of concurrent connections 5 Character set on FTP Server UTF-8

AiCloud 2.0
Cloud Disk Off
Smart Access Off

 

[ColinTaylor]

You can sometimes get this error if the drive is formatted as NTFS and there is an NTFS permissions problem. Try reformatting the drive on the router, preferably as something like ext4.

Is it my imagination or didn't you already create a thread about this?

 

[L&LD]

Don't try to fix 'old' firmware.

Upgrade to 386.2_4, test, do a full reset to factory defaults if needed, and test again. Then debugging makes sense.

Best Practice Update/Setup Router/AiMesh Node(s) 2021

 

[ppat]

You can sometimes get this error if the drive is formatted as NTFS and there is an NTFS permissions problem. Try reformatting the drive on the router, preferably as something like ext4.

Is it my imagination or didn't you already create a thread about this?

All the partitions on the drive are NTFS, I cannot reformat it as it is a media server (lots of media content on drive).

Don't try to fix 'old' firmware.

Upgrade to 386.2_4, test, do a full reset to factory defaults if needed, and test again. Then debugging makes sense.

Best Practice Update/Setup Router/AiMesh Node(s) 2021

I upgraded the firmware to 386.2_4 (with the settings are the same as OP), tested but having the same issue.
I prefer not to do a full reset on it as there are other devices which are connected to its wifi.